STEP 1: Place your order
After placing your order take note of your order number and go to our chat here or the bottom right corner of the screen.
(Tip: Wait a moment and go to your e-mail to find your order number in your order confirmation email)
STEP 2: Go to our messenger livechat
You will be greeted by the chatbot.
Choose the option "I Have a New Order" and follow the instructions and prompts carefully.
If you did not pay by card, we will guide you on how to pay with your choosen payment method.
Online Play Required! (Nintendo Subscription for ACNH, Xbox Live Gold for Xbox, PS+ For Playstation)
We don't respond to e-mails or messages on our social media. Reaching us via messager chat is REQUIRED to receive your order.
Can't see a chat icon on our website? You can go directly to our messenger chat!
If you do not have Facebook you may use a guest account from within messenger!